Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
convenient location
public transport accessibility
sewage smell
lack of service professionalism
6.0/10
Guest rating
Rooms
6.3
Location
7.4
Service
6.1
Dining
5.1
Guest reviews
6.0/10
based on 10 reviews
3/5
based on 99 reviews
6.5
6.5/10 based on 1047 reviews
#116 of 160 hotels in Stuttgart based on Tripadvisor
Richard
United States,
May
2024
6.4/10
My stay at the hotel was a mixed experience. The rooms were a bit small and had a persistent sewage smell, but they were conveniently located with a window offering views of the U-Bahn line. The public transport accessibility was a plus for getting around the city.
Rooms
7.0
The rooms, although small and with a sewage smell, had a window facing the U-Bahn line, which was interesting. The public transport accessibility made it convenient to explore the city.
Service
5.0
The service was a bit lacking in professionalism, with staff insinuating we were making things up. However, room service was prompt, and a welcome drink was a nice touch.
Location
8.0
The hotel's location was convenient, especially being close to the tram station and having good restaurants nearby. However, it could be frustrating during busy times. It was also relatively close to the central station, reachable within 15 minutes.
Dining
6.0
The dining experience was quite ok, but it was disappointing that an extra €7.50 was charged. The Italian food served was nice.
Facilities
6.0
The facilities were decent overall. Not exceptional, but met basic needs during the stay.
convenient location
sewage smell
Charles
United Kingdom,
May
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms were like an oven, extremely hot, but clean and spacious with a nice view of the pond. The location, although beautiful and quiet, could be frustrating at busy times, especially for families with children. The dining options were plentiful and varied, serving from 7 a.m. to 10 a.m, although not exceptional. The service was a mix of very friendly and professional but also complicated and fixed on their processes.
Rooms
7.0
Despite being extremely hot like an oven, the room was clean and spacious, offering a nice view of the pond.
Service
6.0
The service was a mix of very friendly and professional, but at times complicated and fixed on their processes.
Location
7.0
The small and beautiful location could be frustrating at busy times, lacking coffee shops or bakeries, but it's near the center of Stuttgart and Mineral bade Das Leuze.
Dining
7.0
The dining experience was quite okay with plentiful and varied options, served within a good time frame.
Facilities
7.0
The facilities were satisfactory but nothing outstanding.
John
United Kingdom,
March
2024
6.6/10
The hotel is priced well for what you get. While the room might not suit early risers due to the later start time and there was an issue with accessibility, it does match the price we paid. The service was friendly, although there seemed to be a misunderstanding about certain policies, and the staff were polite and accommodating. The location is decent, being close to tram stations but lacks the convenience of nearby coffee or bakery options. The dining experience, despite being made with care, resulted in a sleepless night for us.
Rooms
7.0
The room matched the price paid, despite the late start time.
Service
8.0
The service was friendly and polite, with some minor misunderstandings.
Location
7.0
Decent location near tram stations, lacking nearby coffee or bakery options.
Dining
5.0
The dining experience was well-intentioned but led to a disturbed night's sleep.
Facilities
6.0
Facilities provided satisfactory amenities but had some issues.
Friendly Staff
Inconvenient Location
Peter
United Kingdom,
March
2024
6.0/10
The hotel provided a mixed experience with clean and equipped rooms but disappointing dining options. The location was convenient and accessible. The service was friendly but had some issues with insistence on forms.
Rooms
5.0
The rooms were tiny and some had mold in the bathroom, although they were equipped with necessary amenities.
Service
7.0
The service was friendly but encountered some issues with overly strict policies on forms.
Location
8.0
The hotel is situated in a good location, close to transportation options.
Dining
5.0
The dining experience was subpar with limited breakfast options.
Facilities
6.0
The facilities were basic and functional.
Alexander
United States,
December
2023
5.6/10
The hotel had a convenient location close to the U-Bahn station, making it easy to explore the area. The rooms were small but reasonably clean, though some amenities like the mini bar were missing. The service was not exceptional, with some issues during my stay. The dining experience was below average due to cramped seating and other issues. The facilities were basic but adequate for a short stay, and the price was considered affordable.
Rooms
7.0
The rooms were small, clean enough, but lacked some advertised amenities like the mini bar. The bathroom was adequate, but there was a cracked mirror on the wall.
Service
5.0
The service was not great, and some issues arose during my stay, including unnecessary forms on departure and disagreements with policies.
Location
6.0
The hotel's location was decent, near the U-Bahn and some attractions like the Mercedes Museum, but lacked nearby coffee or bakery shops.
Dining
5.0
The dining experience was disappointing with cramped seating and other issues. The quality was subpar and affected the overall stay negatively.
Facilities
6.0
The facilities were basic but sufficient for a short stay. Not ideal but served their purpose adequately.
Convenient location
Lacked amenities
Matt
United States,
November
2023
7.6/10
I had a great stay at the hotel. The rooms were clean and spacious, and the staff was friendly and helpful. The location was convenient, close to the tram station and good restaurants. However, the dining experience was not great, and there were some issues with cleanliness in the bathroom. Overall, it was a comfortable and pleasant stay.
Rooms
9.0
The rooms were clean and big enough, with fresh linens.
Service
8.0
The staff were very friendly and carried our bags for us.
Location
8.0
The hotel is conveniently located near the tram station and good restaurants.
Dining
6.0
The dining options were okay but a bit overpriced.
Facilities
7.0
The hotel facilities were satisfactory.
Zach
United States,
September
2023
6.0/10
The hotel is in a convenient location, close to the Porsche Arena and Mercedes Museum. The rooms are small but practical, although not as spacious as portrayed in the photos. The service is friendly overall, but some staff may be overly insistent. The dining options are minimal but affordable, with an extra charge for daily service. The basement storage area for facilities is narrow and inconvenient to access.
Rooms
6.0
The room I stayed in was small, but it had a tiny desk fan for air circulation, which was not ideal compared to air conditioning.
Service
7.0
Most of the staff were lovely and welcoming, but some were too insistent on procedures which affected the experience negatively.
Location
8.0
The hotel is well-located, with easy access to the U-Bahn and attractions like the Porsche Arena and Mercedes Museum. However, it might be challenging during peak times due to the bustling area.
Dining
5.0
The dining experience was basic and inexpensive, with an additional charge of 7.50 Euros a day. However, there were occasional issues like mold in the bathroom.
Facilities
5.0
The basement storage area where facilities are located is narrow and not user-friendly, impacting convenience.
Jim
United Kingdom,
July
2023
7.4/10
The hotel is conveniently located close to the central station and reachable within 15 minutes. The rooms are basic but just what I needed for showering and sleeping. The service was exceptional, with staff being kind, friendly, and extremely accommodating. The location is good, near a tram station and great restaurants, though it could get busy at times. Dining options were adequate, offering a variety of items from 7 a.m. until 10 a.m. The facilities were satisfactory, meeting my needs during my stay.
Rooms
7.0
The room was the perfect size for me and had nice star-like lights on the ceiling.
Service
9.0
The staff seemed genuinely friendly and went above and beyond to ensure a comfortable stay.
Location
8.0
The hotel is in a quiet area close to the tram station, on the U-Bahn line, making it convenient for exploring the city.
Dining
6.0
The dining experience was satisfactory with decent options served between 7 a.m. to 10 a.m.
Facilities
7.0
The hotel provided essential facilities that met my needs during my visit.
Phil
United States,
June
2023
5.0/10
The hotel was quite disappointing overall. The rooms were too small and lacked air conditioning, making it extremely hot inside. On the bright side, the big speakers were a nice touch. The service was subpar with pushy staff and inefficient processes, although one staff member did help carry our bag. The location was convenient for visiting the Mercedes Museum, close to tram stations and good restaurants, but finding it was a bit tricky. The dining experience was below average, with overpriced options and lackluster taste. The facilities were basic and nothing exceptional.
Rooms
5.0
The rooms were small, nothing like the photos shown, and without A/C, leading to a very hot experience. The big speakers were a unique feature.
Service
5.0
The service was not great, with staff insisting on lengthy departure forms and lacked professionalism in their approach. One positive was when a staff member carried our bag.
Location
7.0
The location was good for visiting the Mercedes Museum, close to tram stations and nice restaurants, although slightly challenging to find.
Dining
5.0
The dining experience was very average, with overpriced options and unsatisfactory taste.
Facilities
5.0
The facilities were basic and didn't stand out.
Leonard
United Kingdom,
June
2023
5.0/10
My stay at the hotel had its ups and downs. The rooms were small, nothing like the photos shown and lacked air conditioning. There was even someone's pizza left in the wardrobe. The bathroom had some mold, a tiny TV, and breakfast was overpriced for what was offered with cramped seating arrangements. However, the location was convenient for visiting places like the Mercedes Museum and easy to reach via public transport.
Rooms
5.0
The rooms were tiny, with mold in the bathroom and not as advertised.
Service
5.0
The service was subpar, and I was made to complete lengthy forms on departure. However, there was one helpful receptionist.
Location
7.0
The location was good for accessing attractions like the Mercedes Museum and was easy to reach via public transport.
Dining
5.0
The dining experience was below average with overpriced options.
Facilities
5.0
The facilities were lacking and inconvenient, particularly the narrow storage areas.
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